We try our best to ship items as fast as we can. Please allow 1-2 days for your order to ship out, average shipping times are 2-5 business days.
Tracking numbers will be updated 2-4 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at support@stokebracelets.com

We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

If you have miss spelled or auto filled in  incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at support@stokebracelets.com. If the given address is wrong we can change the address to the correct one before the item ships. No refund will be given after the 24 hours of incorrect submission.

Shipping times vary as we ship from the New Jersey. The average shipping time is 2-5 business days.

Absolutely! Please send us an email to support@stokebracelets.com we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.